1. Data protection policy

CoNNect Academy Plus is committed to protecting the personal data and information of its members and employees in line with best practices and legislation related to data protection.

This policy applies to all personal data that the Academy deals with and data stored in paper and electronic files.

2. Service Policy

Connect Plus aims to reach the largest targeted audience interested in medical continuous learning

Connect Plus is dedicated to providing top-notch training programs designed to help professionals improve their skills and knowledge.
This allows trainees to access courses through modern and easy methods via the Customer Service department, which handles all inquiries

Well-trained customer service is available to respond to all inquiries from doctors interested in receiving free assistance or consultation from the academy through (phone calls, emails, and social media platforms).

Training courses are available through Connect Plus website, as recorded lectures, and live internet broadcasts, allowing students to access courses at any time or place.

3. Diversity policy

The Academy promotes and supports diversity in its employment practices. At Connect Academy Plus we believe in the value of a diverse workforce aimed at:

Promoting culture and environment in which people feel welcome and appreciated.
Encourage working together so that people can benefit from sharing knowledge and experience.
Recruit and retain staff from a broad base of expertise and competence.
Possess a wide range of resources, skills, and ideas among employees.
Increase creativity and problem-solving.
Learn from each other’s experiences and share different views.
Improve understanding of the needs of Academy customers.
Positive corporate image as a diversified employer.

4. Social media policy

The Academy uses social media to communicate and engage with all our stakeholders, including our trainees, lecturers and other organizations involved in development and training. Social media channels also enable us to reach a much wider audience than traditional means of communication, helping us expand our reach and impact to improve healthcare in Egypt and the Arab countries.

5. Messages and Responding Policy

We welcome comments, ideas, and participation from all our followers. We respond individually to all messages we receive on social media, reading all tweets, direct messages, and comments. More formal ways of contacting the Academy are available in the Contact section of the Connect Academy Plus official website.

6. Development Systems Policy

The Academy supports development systems in its work practices through:

Associate by Netarow specialized in consulting, management, and business development.
Innovating a flexible and sophisticated internal management system to improve the capabilities of the – Academy staff, in collaboration with Netarow for Management and Business Development.
Providing employees with easy and flexible manuals to explain how the work is progressing.
Modern training systems for current and new employees.

7. Franchising policy

In order to provide better services to reach our customers anywhere, we welcome all who wish to become agents of (Connect Academy Plus) of business owners at the local level or abroad. Agents are approved through mechanisms and terms agreed upon to ensure the continuity and success of the company and the agent. The Academy welcomes those who wish to be part of Connect Academy Plus Plus partners to contribute to improving the future of health care.
Individuals and organizations wishing to be our agent can apply through our official website: www.coNNectMedical.Academy

8. Rights and permissions Policy

All “Scientific Materials – Medical Books – Guidelines – Training Manuals – Courseware – Team Reports for Work – Education and Electronic Documents” published by Connect Academy Plus٫ are protected by copyright.

9. Registration and payment methods policy

Registration methods:

Reservations can be booked through (contacting customer service by phone or through social networking sites).

Payment methods:

• Online Payment (Visa/Mastercard) through payment link.
• Bank transfers.

10. Money-Back Guarantee policy

We assure you that you will have a successful experience studying at Connect Plus. Therefore, we offer a free introductory lecture before payment. If you choose to pay, we provide a refund guarantee of up to 100% of your money for withdrawal before the first lecture

Conditions for refunding course costs in case of withdrawal or unwillingness to complete the course:

• Before the first lecture, the full amount is refunded.
• After the First lecture, no amount is refunded from the course fee